This privacy statement was last updated on May 1, 2023 and applies to citizens of the European Economic Area.
In this privacy statement, we explain what we do with the data we obtain about you via https://cutopal.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Telephone number
The basis on which we may process these data is:
Performance of an agreementRetention period
We retain this data until the service is terminated.1.2 Payments
1.2 Payments
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- IP Address
- Location
- Telephone number
The basis on which we may process these data is:
Performance of an agreementRetention period
We retain this data until the service is terminated.1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Location
- Social media accounts
- Telephone number
The basis on which we may process these data is:
Performance of an agreementRetention period
We retain this data until the service is terminated.1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- Email address
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- Email address
- IP Address
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- IP Address
- Location
- Telephone number
The basis on which we may process these data is:
Legal obligationRetention period
We retain this data until the service is terminated.1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Username, passwords and other account specific data
- IP Address
- Location
- Visitor behavior
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.8 To be able to offer personalised products and services
1.8 To be able to offer personalised products and services
For this purpose we use the following data:
- Name, Address and City
- Email address
- Birth date
- Username, passwords and other account specific data
- Sex
- Location
- Photos
- Telephone number
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.9 Deliveries
1.9 Deliveries
For this purpose we use the following data:
- Name, Address and City
- Email address
- Telephone number
The basis on which we may process these data is:
Performance of an agreementRetention period
We retain this data until the service is terminated.2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. We have concluded a data Processing Agreement with Google.Google may not use the data for any other Google services.3. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.4. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.5. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.6. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
7. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.8. Contact details
CutOpal.com
Ufferbacken 12
07880 Liljendal
Finland
Website: https://cutopal.com
Email: info@cutopal.com
Phone number: +358 45 332 5532
Annex
MailPoet
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.To send you emails, we use the email address you provide us.MailPoet creates and stores two cookies if you are using WooCommerce and MailPoet together. Those cookies are:Cookie name: mailpoet_revenue_tracking Cookie expiry: 14 days. Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.Cookie name: mailpoet_abandoned_cart_tracking Cookie expiry: 3,650 days. Cookie description: The purpose of this cookie is to track a user that has abandoned their cart in your WooCommerce store to then be able to send them an abandoned cart newsletter from MailPoet.Note: User must be opted-in and a confirmed subscriber.WooCommerce
What we collect and store
While you visit our site, we’ll track:- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.